Terms & Conditions

Last Updated: June 2026

1. Agreement to Terms

By accessing and using the Clee Country Festival website (cleecountry.co.uk), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website.

Clee Country Ltd (company number 16790636) ("we," "us," "our," or "Company") reserves the right to modify these Terms at any time. Your continued use of the website constitutes acceptance of any modifications.

2. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and data compilations, is the property of Clee Country Ltd or its content suppliers and is protected by UK and international copyright laws.

You may view and print material from the website for personal, non-commercial use only. You may not:

Copy, modify, or distribute any content without our written permission
Use content for any commercial purpose or public display
Frame or embed the website in other websites without permission
Remove or alter any copyright, trademark, or proprietary notices

The Clee Country Festival name, logo, and related marks are trademarks of Clee Country Ltd. Unauthorized use is prohibited.

3. User Conduct & Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

Prohibited behaviour includes:

Harassing or causing distress or inconvenience to any person
Disrupting the normal flow of dialogue within the website
Doing anything that damages or impairs the website or its functionality
Attempting to gain unauthorized access to the website or its systems
Using automated tools (bots, scrapers, crawlers) without permission
Uploading viruses or malware
Spam or unsolicited promotional content

4. Ticket Sales & Mailing List Signup

Mailing List: By joining the mailing list for ticket news, you consent to receive email communications from Clee Country Festival about event updates, ticket information, and promotional offers. You may unsubscribe at any time. See our Privacy Policy for full details.

Prize Draw: Signup includes automatic entry into a prize draw to win one of four pairs of adult weekend tickets. Full terms of the draw are available upon request. Winners are selected by random draw and notified via email one week before tickets go on general sale; four different winners will each receive one pair.

Ticketing: Tickets are sold via our third-party ticketing provider Ticket Tailor. By purchasing a ticket you agree to Ticket Tailor's Terms of Service in addition to these Terms and Conditions.

Tickets (When Available): When ticket sales commence, any purchase will be governed by:

Festival ticket terms of sale (to be published)
All applicable UK consumer protection law
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

You acknowledge that festivals are date-specific events and the statutory 14-day cancellation right does not apply. Refunds are only available if the event is cancelled or postponed by the organizers.

Event Cancellation, Postponement & Force Majeure

While we use reasonable endeavours to present the event as advertised, Clee Country Ltd may, without liability (other than as specifically set out in these Terms), postpone, cancel, change the running order, or substitute artists where necessary. Such changes may arise because of artist illness, travel disruption, venue or licensing issues, public health requirements, or other circumstances beyond our reasonable control.

For the purposes of these Terms, "Force Majeure" includes but is not limited to: acts of God, war, terrorism, civil commotion, strikes or industrial action, pandemics or epidemics, fire, flood, storms, governmental actions, failure of suppliers or utilities, or any other event beyond the reasonable control of the Company.

If the event is cancelled or postponed due to Force Majeure, we will follow the procedure published by the organisers and the ticketing provider. Refunds (if any) will be processed in accordance with the published ticketing terms and applicable law. Except where required by law, we are not obliged to offer refunds for changes in the line-up or change of date where tickets remain valid for a rescheduled event.

Except as expressly provided in these Terms and to the fullest extent permitted by law, Clee Country Ltd shall not be liable for any loss, damage, costs or expenses (including travel and accommodation costs) caused by or resulting from an event being postponed, cancelled or altered due to Force Majeure or other circumstances beyond our control.

Ticket Transfer & Resale

Tickets are a licence to attend the event and remain the property of the organisers. Tickets may only be transferred or resold in accordance with the ticketing provider's terms and any rules published by Clee Country Ltd. The resale of tickets above face value (scalping) or via unauthorised platforms may invalidate the ticket and admission may be refused. The Company is not responsible for tickets purchased from unauthorised sellers.

Accessibility & Special Requirements

We aim to make our events accessible to as many people as possible. If you have special requirements (for example access needs or mobility assistance), please contact us or the ticketing provider in advance so we can try to make reasonable adjustments. Information on how to request assistance will be provided when tickets go on sale.

5. Disclaimer of Warranties

The website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the website, its content, or any services or products offered through the website, including:

Accuracy, timeliness, or completeness of information
Non-infringement of third-party rights
Fitness for a particular purpose
Absence of viruses or harmful components

We do not warrant that the website will be:

Uninterrupted or error-free
Free from viruses or other harmful components
Secure or protected from unauthorized access
Available at any particular time or location

6. Limitation of Liability

To the fullest extent permitted by law, Clee Country Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website or its content, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from this website shall not exceed £100 or the amount you have paid to us, whichever is greater.

This limitation does not apply to:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law

7. Third-Party Links & Content

The website may contain links to third-party websites (including our sponsors and partners). We are not responsible for the content, accuracy, or practices of these websites. Your use of third-party websites is at your own risk and subject to their own terms and conditions.

Inclusion of a link does not imply endorsement of any linked website or its content.

8. Third-Party Services

This website uses Brevo (formerly Sendinblue) for email marketing services. Brevo's use of your data is governed by their privacy policy and data processing agreement. We are not responsible for Brevo's handling of your data, but we have confirmed their GDPR compliance.

We also use Ticket Tailor for ticket sales. Personal and payment information required for ticket purchases is processed by Ticket Tailor in accordance with their own privacy policy and data protection terms.

9. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with the Data Protection Act 2018, UK GDPR, and PECR.

10. Indemnification

You agree to indemnify, defend, and hold harmless Clee Country Ltd, its officers, directors, employees, and agents from any and all claims, damages, losses, and liabilities arising from:

Your use of the website
Your violation of these Terms and Conditions
Your violation of any applicable law or third-party rights
Your content or statements on the website

11. Suspension & Termination

We reserve the right to suspend or terminate your access to the website, without notice and at our sole discretion, if:

You violate these Terms and Conditions
You engage in conduct that is harmful, illegal, or violates others' rights
We have reason to believe your use threatens the website's security or functionality

12. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with English law and the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Website: cleecountry.co.uk
Company: Clee Country Ltd (Company number 16790636)

14. Changes to These Terms

We may update these Terms at any time by posting the updated version on the website with a new "Last Updated" date. Your continued use of the website constitutes acceptance of any changes.